Who hires a Virtual Assistant?

Individuals -Students -Real Estate Agents -Authors -Professional Speakers- Life Insurance Agents -Financial Planners -Lawyers -Business Consultants Professors -Personal/Business Coaches -Non-Profit Organisations -Marketing Consultants -Company Executives -IT Service Companies -Music Festival Directors

How do I choose the tasks to delegate?

List the tasks that you need to complete, then identify the criteria that makes them ideal for delegation. You might also have routine tasks which you hate doing or tasks that take up too much of your time and are low in value.

How flexible are your Virtual Assistant plans?

All our packages are designed to suit the needs of any type of client. If you need to change your package once your hours run out, you can.

Do I get a dedicated Virtual Assistant?

Please remember that we do have other clients , but time slots will be specifically be allocated to you.

Do I have to train my Virtual Assistant?

Taking on a Virtual Assistant is like taking on a new employee into your business, so you’ll need to spend some time coaching your Virtual Assistant on how would like your work completed. This may be as simple as a document with instructions, or an in depth conversation.

How are my hours tracked?

We keep track of your hours by using Toggl time tracking software. A report will be sent to you so that you know how your hours were utilized.

What happens if my package runs out?

You can either renew your package or you can opt for the hourly rate as and when you need work done.

Do my hours roll over from one month to the next?

No, we don’t. The simplicity of our contract makes them quite flexible allowing you to upgrade, downgrade, renew or even cancel the contract once the month ends.

How does the billing cycle work?

You are billed on the day that you sign up and then billed again every 30 days thereafter. For example, if you sign up on March 14, you will next be billed for your plan on April 14. If you upgrade your plan before the end of the 30 days, your billing period will reset from the day of the upgrade.

Do you have a referral program?

Yes! Refer somebody to us and you’ll receive 3 free hours off your next package. Please contact us to let us know that you referred them to us.

Is there a registration fee?

No. Your monthly package fee is the only charge.

Are there any tasks that you don’t perform?

We don’t do sales calls, spam emailing, etc.
We don’t book flights, hotels or rental cars but we can get info & price quotes for you
We don’t hire any handyman or household services but we can find someone to assist you.

What happens if I wish to cancel my services?

You are free to cancel our services at any time. Please send this to us by email. Unfortunately we do not offer refunds for unused time.