Administration

General Administration

• Creating presentations or improving them
• Transcription (video, audio, podcasts)
• Composing letters
• Proofreading and editing documents
• Sourcing and purchasing products and services
• Sourcing and ordering office supplies
• Inputting invoices and receipts into accounting software
• Processing orders and payments
• File management Google Drive. One Drive, Drop Box
• Document and image scanning
• Converting documents to PDF
• Converting hard copies to fully digitised, editible soft copies
• Creating reports, proposals and quotations
• Copy typing

Customer Service

• Processing orders and shipments
• Processing refunds
• Handling customer enquiries
• Following up orders, inquiries, etc.
• Chasing outstanding payments
• Updating member records
• Inviting/approving request to join a community (e.g. Facebook)
• Setting up/updating Customer Relationship Management tools

Database Entry and Database Management

• Data Entry with our error-free fingers
• Excel Spreadsheet Design & maintenance
• Data processing/capturing
• Creating new databases
• Inventory Management
• Creating and managing mailing lists

Email and Inbox Management

• Setting up Gmail or any other email accounts
• Emailing newsletters
• Checking and responding to emails
• Flagging important messages that need a reply
• Following up on sent emails
• Deleting spam and detoxing your inbox
• Unsubscribing from unwanted promotional lists
• Tagging and archiving emails