General Administration

  • Creating presentations or improving them
  • Transcription (video, audio, podcasts)
  • Composing letters
  • Proofreading and editing documents
  • Sourcing and purchasing products and services
  • Sourcing and ordering office supplies
  • Inputting invoices and receipts into accounting software
  • Processing orders and payments
  • File management Google Drive. One Drive, Drop Box
  • Document and image scanning
  • Converting documents to PDF
  • Converting hard copies to fully digitised, editible soft copies
  • Creating reports, proposals and quotations
  • Copy typing

Customer Service

  • Processing orders and shipments
  • Processing refunds
  • Handling customer enquiries
  • Following up orders, inquiries, etc.
  • Chasing outstanding payments
  • Updating member records
  • Inviting/approving request to join a community (e.g. Facebook)
  • Setting up/updating Customer Relationship Management tools

Database Entry and Database Management

  • Data Entry with our error-free fingers
  • Excel Spreadsheet Design & maintenance
  • Data processing/capturing
  • Creating new databases
  • Inventory Management
  • Creating and managing mailing lists

Email and Inbox Management

  • Setting up Gmail or any other email accounts
  • Emailing newsletters
  • Checking and responding to emails
  • Flagging important messages that need a reply
  • Following up on sent emails
  • Deleting spam and detoxing your inbox
  • Unsubscribing from unwanted promotional lists
  • Tagging and archiving emails